7-Day Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition in which you received it, unworn or unused, with all tags attached and in its original packaging. You must also provide your order details or other valid proof of purchase.

How to Request a Return

Returns can be requested directly through your account:

1. Log in to your account on our website.

2. Go to the Orders section.

3. Select the order and item you wish to return.

4. Follow the return instructions provided.

If you experience any issues with the return process or have questions regarding your return, please contact us at cs@rockingdeals.in.

Please do not send an item back without first submitting a return request through your account and receiving confirmation from us.

Damaged, Defective or Incorrect Items

Please inspect your order immediately after receiving it. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at cs@rockingdeals.in so that we can evaluate the issue and assist you.

Return Conditions

Returned products must:

• Be unused and unworn.

• Be in the same condition as received.

• Have all original tags and labels attached.

• Include the original packaging and accessories, where applicable.

• Include all items that were supplied with the original order.

Products that do not meet these conditions may be rejected following inspection.

Return Transit & Refund Process

Once your return request is approved, the product must be sent back to our warehouse.

A refund will not be issued when the return is merely shipped or when the return request is approved. The product must first reach our warehouse.

Return shipments may take approximately 15 days on average to reach our warehouse, depending on the location and logistics involved.

Once the returned product reaches our warehouse, it will undergo an inspection and quality check to verify that it meets our return conditions.

If the return is approved after inspection, the refund will be initiated to the original payment method. Please allow up to an additional 7 days for the refund to be processed and reflected in your account, depending on your payment provider or bank.

Therefore, the overall return and refund process may take approximately 22 days or more from the time the return is shipped, depending on return transit times and the payment provider.

If the returned item does not meet our return conditions, the refund may be declined.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene requirements, condition, or other applicable restrictions. Any product-specific return restrictions displayed on the product page or at the time of purchase will apply.

Sale or discounted items may also be non-returnable where specifically stated on the product listing.

If you are unsure whether your item is eligible for return, please contact us at cs@rockingdeals.in before sending the product back.

Exchanges

We currently do not guarantee direct exchanges. If you wish to purchase a different product or variant, you may return the eligible item in accordance with this policy and place a new order separately.

Contact Us

For any questions, concerns, or issues relating to returns, refunds, damaged products, or the return process, please contact our customer support team:

Email: cs@rockingdeals.in

We are happy to assist you with your return or refund-related queries.